Explore Waukegan Terms and Conditions

Terms and Conditions

Last updated: October 6, 2026

Explore Waukegan is the visitor website of the City of Waukegan, Illinois ("the City," "we," "us"). These Terms and Conditions govern your use of this website. By using the site, you agree to these terms. If you do not agree, please do not use the site.

Use of this website

Explore Waukegan is provided to help residents and visitors discover things to do, events, places to stay, and local resources in Waukegan. You may use the site for personal, non-commercial purposes. You agree not to:

  • Use the site in any way that breaks local, state, or federal law
  • Attempt to gain unauthorized access to the site, its servers, or any connected systems
  • Interfere with the site's operation, including by introducing viruses or other harmful code
  • Use automated tools to scrape, copy, or collect content from the site in bulk
  • Submit false, misleading, abusive or unlawful information through any form on the site

Listings, events and information

The businesses, attractions, events, hotels and other listings on Explore Waukegan are provided for general information only. Third parties set details such as hours, prices, dates, locations, amenities, and availability, and they can change without notice. We make reasonable efforts to keep information current, but we do not guarantee that it is accurate, complete, or up to date. Please confirm details directly with the business or event organizer before making plans or purchases.

A listing on this site does not mean the City endorses, recommends, or is affiliated with any business, organization, product, or service.

Third-party websites

This site links to websites the City does not own or control. These include local businesses, ticketing and booking sites, partner organizations, maps and social media. These links are provided for convenience. The City is not responsible for the content, accuracy, availability or privacy practices of those websites. Any purchase, booking or transaction you make with a third party is solely between you and that third party.

Content and intellectual property

The text, photographs, graphics, logos and design of Explore Waukegan are owned by the City of Waukegan or used with permission from their owners. You may view, download, and print pages for your own personal, non-commercial use. You may not reproduce, modify, distribute or republish site content for commercial purposes without the City's written permission. Business names, logos and trademarks shown in listings belong to their respective owners.

Information you submit

If you send us information through this site, such as a message, event or listing suggestion, you confirm that it is accurate and that you have the right to share it. You grant the City permission to use, edit, and publish that information in connection with Explore Waukegan and the City's tourism promotion. The City may decline, edit, or remove any submission at its discretion. Information sent to the City may be subject to disclosure under the Illinois Freedom of Information Act (5 ILCS 140).

Privacy

Your use of this site is also governed by the Explore Waukegan Privacy Policy, which explains what information we collect and how we use it.

Disclaimer

This website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied. These include warranties of accuracy, fitness for a particular purpose, and non-infringement. The City does not warrant that the site will be uninterrupted, secure, or free of errors or viruses.

Limitation of liability

To the fullest extent permitted by law, the City of Waukegan and its officials, employees and agents are not liable for any direct, indirect, incidental, consequential or other damages arising from your use of the site, your reliance on its content, or your dealings with any third party listed or linked on it. Nothing in these terms waives any immunity or protection available to the City under the Illinois Local Governmental and Governmental Employees Tort Immunity Act (745 ILCS 10) or any other law.

Changes to the site and these terms

The City may change, suspend, or discontinue any part of the site at any time without notice. We may also update these terms from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above. Continued use of the site after changes are posted means you accept the revised terms.

Governing law

These terms are governed by the laws of the State of Illinois. Any legal action relating to this website or these terms must be brought in the state or federal courts located in Lake County, Illinois.

Contact us

If you have questions about these Terms and Conditions, please contact:

City of Waukegan: 100 N Martin Luther King Jr.
Avenue Waukegan, IL 60085
Phone: 847-599-2500
Office hours: Monday through Friday, 8 a.m. to 5 p.m., except legal holidays